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Associate Ecommerce Manager
Job Description
Job Objective:
The Associate e-Commerce Manager provides overall support to e-Commerce Manager and leads specific projects tied to developing Amazon and other Consumer e-Commerce sites to grow sales of the VELCRO® Brand Consumer Products.
Responsibilities
Primary Responsibilities:
Assist in management of Amazon accounts in NAM as needed, including: Amazon Advertising campaigns, A+ Content, customer review monitoring and reporting, and promotional opportunities (Lightning Deals, Bundles, etc.)
Prepares reports and analytics for Amazon accounts. Create bi-weekly, monthly, and quarterly reports on account performance; translate insights into dashboards, graphics, and summaries to share with management
Support global markets including Australia, Mexico, and Canada by supporting direct to consumer sales on Amazon Seller Central, Shopify and eBay, monitor stock levels and create sales reporting
Align with supply chain team on demand planning; prepares and provides monthly forecasts
Support customer service and Accounts Receivables teams with chargeback investigations and Amazon compliance requests
Salsify: Assist with consumer PIM software. Work with product development and supply chain to ensure product data is complete and up-to-date. Create custom digital catalogs, automatic exports and channels as requested by users
Work with the sales team and e-Commerce manager to develop and support retail.com sites for customers
Provide deployment and coordination support of new content based on the needs of Amazon and other retail.com sites in global regions, including translation & localization.
Other duties may be assigned or required for the performance of this position.
Job Requirements
Minimum Qualifications:
Bachelor’ s degree in a related field
3+ years’ experience managing an Amazon vendor or seller account
Expert knowledge of Amazon landscape (Amazon SEO, FBA, AMS)
Solid understanding of e-Commerce B2C systems
Strong tactical knowledge and experience specializing and selling through Amazon Vendor Central and/or Seller Central platforms
Knowledge of content management systems (Salsify) (a plus)
Knowledge and experience with WordPress, Shopify, Google Analytics
Strong Excel and PowerPoint skills as well as ability to understand and extract business KPIs for various presentation and reporting
Propensity for analytical and detail-oriented thinking
Excellent presentation skills
Demonstrated ability to work in teams and to work cross functionally