Ecommerce Associate Manger
Job Description
The Nature’s Way Ecommerce Associate Manager will help build the Nature’s Way brand through Ecommerce excellence, guiding Nature’s Way through a rapidly changing Ecommerce environment on third party Ecommerce sites. He/she will be responsible for partnering closely with the marketing business owners to develop and implement Ecommerce plans that will be integral to carrying out the brands’ plans to drive growth in revenue, market share and profitability in this channel. The Ecommerce Associate Manager will work alongside the sales team, trade team, brand team and the digital team to drive ecommerce sales growth. This individual will bring a deep understanding of the levers to drive organic and paid brand awareness, consideration, and conversion on third party marketplaces to their work. The ideal candidate displays a bias for action and a passion for making data driven decisions
Responsibilities
The Ecommerce Associate will have the following duties and responsibilities:
Build, grow and strengthen key Ecommerce relationships.
Work closely and collaboratively with the sales, trade, digital and brand teams to achieve Ecommerce growth goals
Understand and advise the organization about Ecommerce best practices and how to interact with a diverse environment of Ecommerce partners
Understand Ecommerce consumer behaviors and trends to ensure Nature’s Way is building strong consumer and vendor relationships via Ecommerce
Drive Ecommerce growth.
Develop strategies to grow Nature Way’s Ecommerce sales by increasing brand awareness, share of digital shelf, share of voice & impressions on key retail platforms
Help build and deploy marketing strategies, working across Nature’s Way brands, for Ecommerce and search activities to increase the amount of traffic driven to brands and products ultimately increasing conversion, providing cross-sell and up-sell opportunities, increasing basket sizes, driving sales growth and brand loyalty
Partner with brand teams and agencies to help plan & manage powerful, sales-generating campaigns
Bring best practices in pay-per-click and SEM/SEO to Ecommerce advertising and marketing strategies
Identify, optimize, and manage content opportunities needed to support Ecommerce; work with cross-functional teams and agencies to get content developed, deployed, and optimized
Track and monitor campaign performance, working to continually adjust for improved performance
Analyze and communicate results to internal stakeholders to ensure we are leveraging the most effective forms of Ecommerce investment where it is driving the best return
Identify new and emerging Ecommerce opportunities
Stay up to date with marketplace changes and developments and evolve go to market strategy in coordination with Ecommerce Manager to support the evolving environment
Evangelize Ecommerce best practices throughout the organization.
Help the organization plan for and implement tools needed to drive optimization & efficiency, understanding how product/content management tools and merchant tools are used
Collaborate with appropriate teams to help advise the data strategy around Ecommerce content (i.e., product imagery, descriptions, enhanced content, reporting, etc.)
Bring knowledge and expertise of the Ecommerce user experience and Digital Path to Purchase to our teams to ensure we are maximizing sales across the organization
Report and monitor Ecommerce performance and translate learnings and insights into actionable next steps for our teams with recommended actions and activities
Job Requirements
EDUCATION and/or EXPERIENCE
Required: Undergraduate college degree in marketing, business or a related field. Strong knowledge of and experience in e-commerce merchandising and sales, e-commerce promotion and budgeting, SEO, paid search and digital marketing. Demonstrated strong business judgment and decision-making skills, including ability to prioritize and manage multiple initiatives to drive greatest impact for the organization. Excellent relationship-building skills, with the ability to work across various departments within the organization to deliver Ecommerce sales results. Aptitude for, and demonstrated experience learning, new technologies.
Preferred: Experience managing and growing ecommerce sales for a consumer brand on Amazon, Walmart.com, Target.com, Kroger.com & Instacart a plus. Experience with Salsify and Syndigo also a plus.